Privacy notice
How Hartwell Wealth & Pension Advice handles personal data collected through this website and during advice enquiries.
Data controller
Hartwell Wealth & Pension Advice is the data controller for personal information submitted via rapiddeployops.digital and related enquiry channels. Contact us at hello@rapiddeployops.digital, +44-9-542-1742, or 54053 Maximillian Manor, Upton Hackett, Scotland, United Kingdom.
What we collect
Through contact and newsletter forms we may collect your name, email address, preferred meeting window, consultation interest, and message content. During advice engagements we collect additional financial and identity information as required for regulated pension and wealth advice; that processing is described in our client privacy pack provided at onboarding.
Purposes and lawful bases
We process enquiry data to respond to your request (legitimate interests and, where applicable, steps prior to a contract). Newsletter subscriptions rely on consent. Cookie analytics, if accepted, rely on consent as described in our cookie policy.
Retention
Unsuccessful enquiries are usually retained for up to twenty-four months. Client advice files are retained for the periods required by financial services regulations and our insurers, typically a minimum of six years after the advice relationship ends, and longer where pension transfer records require it.
Your rights
Under UK data protection law you may request access, rectification, erasure, restriction, or portability where applicable, and you may object to certain processing. You may withdraw consent for optional cookies or newsletters at any time. You may complain to the Information Commissioner’s Office.
International transfers
Our primary hosting and email providers process data in the United Kingdom or European Economic Area. If a provider stores data outside those regions, we require appropriate safeguards such as UK International Data Transfer Agreements or equivalent protections.
Sharing
We do not sell personal data. We share information with service providers who host email, site infrastructure, or compliance tools, and with product providers or solicitors only when you instruct us as part of advice implementation.